FAQs

Common Sanctuary booking questions.

This page answers common questions about booking, buying, and getting help from the Sanctuary team.

Where do I book?

Use the Book Now buttons on this site. They open the current online booking experience.

Can I buy memberships, packages, and gift cards online?

Yes. Current booking, gift-card, package, and membership options are handled through our online purchase and booking links.

Can I ask for help choosing a service?

Yes. Email the spa for general service and booking help. Medical or clinical questions should be handled by an appropriate licensed professional.

Are gift cards and memberships changing?

No guest action is needed. Use the current links on this site for live purchase options, balances, billing, and redemption questions.